Privacy Policy
Last updated: June 3, 2026
1. Introduction
This Privacy Policy explains how Veilla collects, uses, and protects personal data when you use https://veilla.io and the Veilla platform.
Veilla is a media monitoring and intelligence platform that helps professionals discover, organize, and analyze information from public sources and user-configured feeds.
2. Data Controller
The data controller is:
Mario MELON Sole Proprietor (Entrepreneur Individuel) SIRET: 97950706800026 18 Rue Chaptal, 75009 Paris, France mario@veilla.app
3. Information We Collect
Contact and Demo Requests
When you contact us or request a demo, we may collect:
- Name
- Professional email address
- Company or organization name
- Information provided in your message
Platform Usage
When you use Veilla, we may collect:
- Name
- Email address
- Authentication information
- Account settings and preferences
- Information necessary to provide the service
Technical Information
To ensure the security and proper functioning of the platform, we may collect:
- IP address
- Login records
- Browser and device information
- Security and diagnostic logs
4. How We Use Your Information
We use personal data to:
- Respond to contact and demo requests
- Create and manage user accounts
- Provide Veilla's features and services
- Maintain and secure the platform
- Provide customer support
- Improve the quality and performance of the service
5. Legal Basis
We process personal data based on:
- Pre-contractual measures when you request information or a demo
- Performance of a contract when you use our services
- Our legitimate interest in operating, securing, and improving the platform
- Compliance with applicable legal obligations
6. Content Sources
Veilla aggregates and displays content from public sources and user-configured feeds.
All rights related to such content remain the property of their respective publishers and rights holders.
Veilla does not claim ownership of content made available through these sources.
7. Service Providers
To operate Veilla, we use trusted third-party service providers, including:
- Vercel (frontend hosting)
- Render (backend infrastructure)
- Supabase (database and authentication)
- OpenAI (AI-powered features)
- Resend (transactional email delivery)
Where available, data is primarily hosted within infrastructure located in the European Union.
8. International Data Transfers
Some service providers may process data outside the European Union.
Where international transfers occur, appropriate safeguards are implemented in accordance with applicable data protection laws, including Standard Contractual Clauses where required.
9. Data Retention
Prospect information is retained for up to three (3) years after the last contact.
User account data is retained for the duration of the service relationship and may subsequently be archived or deleted in accordance with applicable legal requirements.
10. Security
Veilla implements reasonable technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, or loss.
11. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Restrict processing
- Request data portability where applicable
To exercise these rights, please contact:
You also have the right to lodge a complaint with the relevant data protection authority.
12. Changes to This Policy
This Privacy Policy may be updated from time to time to reflect changes in our services, legal obligations, or data processing practices.
The latest version will always be available on this page.